Utilities & Infrastructure maintenance
Einpix helps utility companies and infrastructure maintenance contractors manage field service operations — from service requests to completed work. Plan and assign work orders, preventive and recurring maintenance, inspections and repairs across water and wastewater networks, pumping stations, treatment equipment and other infrastructure sites. Set priorities and deadlines, coordinate field crews and contractors, and monitor work progress in real time alongside SLA deadlines. Keep equipment information and maintenance history connected to each site, including reported faults, completed tasks, photos and documents. Field teams can use digital checklists, access technical instructions, record work time and materials, and complete service reports with customer signatures on site. Offline mobile work helps teams continue working where connectivity is limited, with updates synchronised when a connection is available. Through configured API integrations, external systems, including IoT solutions, can create maintenance tasks based on detected faults or measurements, connecting identified issues with the field work needed to resolve them.
Use Einpix for:
- Utility work order and service request management;
- Preventive and recurring maintenance scheduling for infrastructure sites and equipment;
- Field crew scheduling, task assignment and real-time field team and work progress tracking;
- Equipment records and maintenance history linked to infrastructure sites;
- Infrastructure inspections and digital checklists;
- Fault, repair and photo documentation;
- Work time, materials and spare parts tracking;
- Field access to technical instructions and documentation;
- SLA response and resolution time tracking;
- Digital service reports and customer signatures;
- Customer and contractor collaboration;
- Offline field service work without internet access;
- Maintenance task creation through configured API integrations with external systems, including IoT solutions.
